Privacy Policy

Effective Date: 23rd April 2025

At Cheap Candle Company ("we", "our", "us"), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.cheapcandlecompany.co.uk, purchase our products, or interact with us online.

1. Information We Collect

When you use our website or make a purchase, we may collect the following types of information:

Personal Information: Name, email address, phone number, shipping and billing addresses, and payment information.
Order Information: Details of the products you purchase from us.
Device Information: IP address, browser type, device type, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders.
Communicate with you about your order or account.
Send you promotional offers, updates, or newsletters (only if you've opted in).
Improve our website and customer experience.
Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers (such as payment processors, shipping companies, or marketing tools) to help us operate our business.
Legal Authorities if required by law or to protect our rights and customers.

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us understand how visitors use our site and provide features like saving your cart and login details.

You can manage cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have rights to:

Access or correct your personal information.
Request deletion of your data.
Opt out of marketing communications.

To exercise your rights, please contact us at cheapcandlecompany@gmail.com

6. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these sites.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at cheapcandlecompany@gmail.com